**Terms and Conditions**
Thank you for supporting Smiler
By purchasing from this website (ianploftus.com), you agree to the following:
**1. Orders & Fulfilment**
All books are fulfilled either by the author directly or by our trusted print partner. Please allow up to 5–7 working days for UK delivery.
**2. Returns**
As a small independent seller, we are unable to accept returns unless the item arrives damaged or incorrect. If you have a problem with your order, please contact us within 7 days of delivery.
**3. Payments**
Payments are securely processed through Stripe or PayPal. Your financial information is never stored or shared.
**4. Privacy**
We will never share your personal information with third parties. Your name, address, and email are used only to fulfil your order.
**5. Contact**
For any issues, please contact: connect@ianploftus.com
We aim to respond within 2 working days.
Thank you for supporting independent authors and keeping the memory of Dominic alive through these shared stories.